Last Updated: July 2026

Welcome to Zenlo. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase.

1. Overview

Throughout this website, the terms “we,” “us,” and “our” refer to Zenlo.

By visiting our website or purchasing products from us, you agree to these Terms of Service, including any additional policies referenced on this website.

If you do not agree with these terms, please do not use our website or services.

2. Online Store Terms

By using this website, you confirm that you:

• Are at least the age of majority in your country or have permission from a parent or legal guardian.
• Will not use our products for any unlawful purpose.
• Will not violate any applicable laws or regulations while using our website.

Any violation of these terms may result in the termination of your access to our services.

3. Product Information

We strive to ensure that all product descriptions, images, pricing, and information are accurate.

However, we cannot guarantee that all information will always be complete, current, or error-free.

We reserve the right to:

• Correct any errors or inaccuracies
• Update product information
• Change pricing without prior notice
• Discontinue products at any time

4. Orders & Payments

By placing an order, you agree that:

• All information provided is accurate and complete.
• Payment must be successfully authorized before your order is processed.
• We reserve the right to refuse or cancel any order if fraud, pricing errors, or unusual activity is suspected.

If your order is cancelled after payment has been received, a full refund will be issued.

5. Shipping

Shipping times are estimates only and may vary depending on your location, customs processing, or courier delays.

Zenlo is not responsible for delays caused by:

• Customs clearance
• Weather conditions
• Carrier disruptions
• Incorrect shipping information provided by the customer

Customers are responsible for ensuring their shipping address is accurate before completing checkout.

6. Returns & Refunds

Our Refund & Returns Policy forms part of these Terms of Service.

Please refer to our Refund & Returns Policy for information regarding:

• Damaged items
• Returns
• Refund eligibility
• Replacement requests

7. Intellectual Property

All content on this website, including but not limited to:

• Logos
• Product images
• Graphics
• Text
• Website design
• Branding

is the property of Zenlo and may not be copied, reproduced, or used without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Zenlo shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our products or website.

Our total liability shall not exceed the amount paid for the product purchased.

9. Accuracy of Information

While we aim to provide accurate information, we do not guarantee that all content on our website is always complete, current, or free from errors.

Customers should use the information provided as general guidance.

10. Third-Party Services

Our website may contain links to third-party websites or services.

Zenlo is not responsible for the content, privacy practices, or policies of any third-party websites.

11. Privacy

Your submission of personal information through our website is governed by our Privacy Policy.

We are committed to protecting your personal information and handling it responsibly.

12. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Any changes will become effective immediately upon being posted on this page.

Your continued use of our website constitutes acceptance of any revised Terms.

13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction where Zenlo operates, unless otherwise required by applicable consumer protection laws.

14. Contact Us

If you have any questions regarding these Terms of Service, please contact us.

Email: support@shopzenlo.com